Privacy policy

Vitality Herbal Tea respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via payment providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your data with trusted third parties only when necessary, such as:

  • Payment processing providers

  • Shipping and logistics partners

  • Website hosting and analytics providers

  • Legal authorities if required by law

4. Cookies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Provide a better shopping experience

You can disable cookies in your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Withdraw marketing consent

To exercise these rights, contact us at:
📧 info@vitalityherbaltea.co.za

7. Third-Party Services

Our store may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Children’s Privacy

Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Support Email: info@vitalityherbaltea.co.za
📍 Business Location: South Africa