Terms of service

Welcome to Vitality Herbal Tea. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

If you do not agree to these terms, please do not use our website.

1. General Conditions

Vitality Herbal Tea provides herbal tea products for personal use only. By using our website, you confirm that:

  • You are at least 18 years old

  • You will not use our products for unlawful purposes

  • You will not violate any laws in your jurisdiction

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Information

We strive to ensure all product descriptions, pricing, and images are accurate. However:

  • Product colors may vary due to screen settings

  • We do not guarantee that all descriptions are error-free

  • Prices may change without notice

We reserve the right to modify or discontinue products at any time.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Vitality Herbal Tea may cancel or refuse any order if fraud or unauthorized activity is suspected

All payments are processed securely through third-party payment providers.

4. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services.

Vitality Herbal Tea is not responsible for:

  • Delays caused by courier companies

  • Customs clearance delays

  • Incorrect shipping details provided by the customer

5. Returns & Refunds

Returns and refunds are subject to our Refund Policy. Please refer to our separate Refund Policy page for detailed information.

6. Health Disclaimer

Our herbal tea products are intended for general wellness and lifestyle purposes only.

They are not intended to:

  • Diagnose

  • Treat

  • Cure

  • Prevent any disease

Always consult a qualified healthcare professional before using herbal products, especially if you are:

  • Pregnant or breastfeeding

  • Taking medication

  • Managing a medical condition

Vitality Herbal Tea is not liable for any adverse reactions resulting from product use.

7. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Product descriptions

  • Branding

is the property of Vitality Herbal Tea and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Vitality Herbal Tea shall not be held liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Damages resulting from misuse of products

Your use of our website and products is at your own risk.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

It is your responsibility to review these terms periodically.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of South Africa.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email:info@vitalityherbaltea.co.za
📍 Business Location: South Africa